When Leading a Global Team, Don’t Leave Connection to Chance artwork
HBR On Leadership

When Leading a Global Team, Don’t Leave Connection to Chance

Jan 21, 2026 · 18 min

Leading a team that spans countries and time zones brings communication challenges that go far beyond working remotely. Tsedal Neeley, a professor at Harvard Business School, explains why global teams are especially vulnerable to misunderstandings and why leaders often don’t realize there’s a problem until collaboration starts to suffer. Neeley shares advice on how leaders can reduce those misunde…