HBR IdeaCastA Leading Restaurateur on What It Takes to Scale a Winning Culture
Sep 8, 2026 · 31 min
When a company is small, maintaining a strong culture can feel relatively easy. But as organizations grow, layers of management, geographic distance, and pressure for efficiency can make it much harder to preserve what made the company special in the first place. Restaurateur Danny Meyer has spent decades figuring out how to do just that. He founded Union Square Cafe and built Union Square Hospita…