The Leadership Skills That Make Transformation Stick artwork
HBR IdeaCast

The Leadership Skills That Make Transformation Stick

May 12, 2026 · 31 min

Why do so many organizational change efforts stall or flat out fail? Julia Dhar, managing director and partner at Boston Consulting Group, says the problem often isn’t strategy, it’s behavior. Leaders spend enormous time designing change, but far less understanding whether employees are willing, motivated, and equipped to adopt it. She shares research around how leaders can create genuine alignmen…