The Vault UnlockedWhy Your Team Is Not Taking Action (It Has Nothing to Do With Process)
Apr 15, 2026 · 50:13
Most leaders add another process when results stall. They build a new workflow, update the SOP, send another all-hands, and wonder why nothing moves. The problem was never the process. It was never the system. It was what your team believed. Jessica Kriegel spent two decades inside some of the most complex organizations in the world studying exactly this. She is a culture strategist, Stanford-bac…