The Restaurant Industry Is Broken. Can It Be Fixed? artwork
The Daily

The Restaurant Industry Is Broken. Can It Be Fixed?

Oct 4, 2026 · 00:37:27

If you dine out regularly, you might have noticed some changes in restaurants over the past few years. Perhaps you’ve found yourself ordering at a counter, scanning a QR code to see the menu, or eating … a lot more soft serve.These changes aren’t just trends. Brett Anderson, a New York Times food reporter, says they are restaurant owners’ desperate attempts to stay afloat in an industry in crisis.…